TERMS OF SERVICE
Please read these Terms of Service carefully (“Terms,” or the “Agreement”) as they are a legal Agreement. By using our Services, Content produced by our Services, or delivering Merchandise to us, you are agreeing to these Terms.
PrincetonProductPhotography.com constitutes a Service (the “Service”) which primarily produces photography and related Content which may include graphics, video, audio recordings, and artwork (collectively referred to as “Content”). Any products or items that you ship to us, be they the primary subjects of a shoot, supporting props, or anything else, are referred to as the “Merchandise” in these Terms. Our Website, which can be accessed at www.PrincetonProductPhotography.com is referred to as the “Website.”
PrincetonProductPhotography.com is owned and operated by Wilkinson Media, Inc., a registered business in New Jersey. (“PrincetonProductPhotography.com,” “we,” or “us”). By using our Service, as an individual or a representative of a larger entity, you will be referred to as a “Client” (or “you”) according to these Terms.
In order to use our Service, you must:
- Be at least 18 years of age and be able to enter into legal contracts;
- Submit a completed “Start your order” form;
- Agree to these Terms of Service, and;
- Provide complete, current and accurate contact information.
We may update or revise this Agreement by publishing the revised Terms of Service on our Website. The revised Terms of Service shall take effect immediately upon publication.
Should we need to send information about your account, your order, billing, Merchandise, legal notices, or anything related to the Service we provide, we will contact you at the email address supplied when you initially placed your order. We may contact you via telephone or postal mail, but are not required to do so. In order to ensure that you receive our emails, we recommend that you add the domain “PrincetonProductPhotography” to your email whitelist, thereby avoiding rejection or deletion.
All costs of shipping your Merchandise to and from our studio, plus necessary insurance, is your responsibility. We recommend you choose a shipping provider with reliable tracking information, as well as signature confirmation upon delivery. If a shipment is lost, delayed or damaged while in transit to our studio, we are not responsible for any costs associated.
- Prohibited items. Under no circumstance may you deliver to us Merchandise containing narcotics, illegal drugs, or controlled substances; any dangerous weapons, firearms, explosives, dangerous chemicals; obscene or pornographic materials or any Merchandise unlawful to possess in the State of New Jersey or the United States.
- Shipping of Merchandise to us. When shipping Merchandise to our studio, please follow these guidelines:
- Packages should be carefully packed to ensure the protection of the Merchandise during transit.
- All packages should include your name, company name, address, email address, and phone number.
- All packages should include the reference number for your project, which is emailed to you after submitting a “Start your order” form.
- Shipments should be addressed to: PrincetonProductPhotography.com, 750 Cass St., Trenton, NJ 08611
- Return shipping. If you specify return shipping when placing your order, we will return your Merchandise to you upon completion of the project in question. In order to ensure a successful return, you must provide us a physical address (no PO boxes). Abiding by import/export regulations, all return shipments must be delivered to an address within the USA. The cost of return shipping and handling will be quoted prior to shipment. You may also choose to retrieve your products at our studio location during business hours if you do not want them to be shipped. All return shipments are subject to our Limitation of Liability outlined in Section 4 below.
- Limitation of liability for damage or loss of Merchandise. If your Merchandise becomes damaged or lost while in our possession, or in transit to you, we will, at our discretion, replace, repair, or reimburse you for the value of the Merchandise up to a maximum of $500 USD total lifetime aggregate. For Merchandise valued greater than $500 USD, you should purchase your own insurance covering loss or damage to the Merchandise while in our possession and during transit to and from our studio. We are not liable for loss or damage to Merchandise exceeding a total value of $500 USD, regardless of quantity.
- Storage. Upon request, we will store your Merchandise in our facility free of charge for up to 30 days after completion of your project. After 30 days, you must coordinate with us for Merchandise to be returned, picked up, donated, or discarded. If we are unable to ascertain your preference, Merchandise will be subject to our Abandonment policy outlined in Section 7 below.
- Donating or discarding. Occasionally, the value of Merchandise may be less than the cost of return shipping. If you do not want the Merchandise returned to you at the completion of your project, please inform us and we will donate or discard the Merchandise. We are not able to offer compensation or credit for donated or discarded Merchandise. If you choose to have your Merchandise donated or discarded, we will decide which persons or organizations receive the Merchandise, or whether to discard it.
If after the passage of 30 days your Merchandise is in our possession and we are unable to contact you, your Merchandise will be considered abandoned. We will then email you a notice informing you that your Merchandise may be sold, donated, or discarded, if we have not received your return shipping information or payment for return shipping within the next 30 days. At the end of this 60 day period, you agree that all title, interest, and ownership of the Merchandise shall be transferred to us and the Merchandise may be sold, donated or discarded at our discretion, forgoing your claim to any compensation or proceeds.
5. Invoicing and payment
- Payment terms.
We require payment to begin work on your project. Once payment is received, your project is added to the next available opening on our production schedule.
In the case of projects priced less than $2,000 USD, full payment is required in advance. In the case of projects priced greater than $2000, clients may submit 50% of the total as a deposit, and pay the remainder within 10 days of delivery of low-resolution watermarked images, which will be converted to full-size un-watermarked images after receipt of the balance. Alternate payment terms may override this section if agreed upon in writing by both parties.
If payment for our services is not rendered, we may take legal action to collect payments due. We may also exercise our rights under the Digital Millennium Copyright Act to issue takedown notices requesting the removal from websites, any Content we’ve delivered to you which has gone unpaid. We may also seek injunctive relief to prevent unpaid Content from being published, reproduced, or displayed. Additionally, we may pursue legal action for actual, statutory, and punitive damages for copyright infringement, if you publish or use our Content without remitting payment.
6. Refund policy
Payments made to us are refundable under certain circumstances as outlined below. No other refunds, returns, exchanges, or changes may be made except for the following:
- Rush projects not completed by the deadline. In the event that a rush order is not completed on time, we will refund the rush fee portion of the project. No other refunds will be made for rush orders delivered after the deadline indicated on the project invoice.
- You cancel your order within the specified time.
If you wish to cancel your order, and you have already submitted a payment, you must request a cancellation within 24 hours of payment by emailing us at firstname.lastname@example.org. We will not honor refunds for projects cancelled more than 24 hours after payment. Due to time constraints, we cannot cancel or refund rush orders.
Our most current pricing may be viewed on the pricing page of our Website. We may make changes to the prices we charge for our Services at any time by publishing the new rates to our Website. Any other services not listed, and the rates associated, will be disclosed to you prior to any work being performed, if applicable.
You agree to be responsible for and pay any and all applicable sales, use, or value added taxes, or duties imposed by any jurisdiction as a result of the work performed for you by us or in connection with any license we grant to you.
9. Production and creative process
- Alterations and accuracy. As part of our creative process, you agree that we may make any alterations to the Content that we deem appropriate. This includes, but is not limited to: color adjustments, brightness adjustments, dust removal, scratch removal, distortion removal, correction of defects, correction of manufacturing inconsistencies or errors, compositing of multiple images, adding graphics, and other alterations as necessary. The Content we produce is our artistic interpretation of the Merchandise that we photograph for you. We do not guarantee that the Content provided will be a flawless or perfectly accurate representation of your Merchandise. It is your responsibility to ensure the Content is appropriate for its final intended use and does not misrepresent the Merchandise. We will not be responsible for any claims by you or any third party that the Content is an inaccurate representation of the Merchandise.
- Creative direction. As our client, you may choose to provide creative direction over any aspect of the project, such as lighting, arrangement, camera angle, and editing. If you choose to exercise this creative direction, you must provide such direction in advance so it can be properly recorded on the invoice, shot list, and/or any attachments. You must ensure this creative direction has been correctly recorded to the invoice and any attachments prior to payment. You are not required to provide direction on any creative aspects of your project. Any aspects of the project for which you have not provided specific creative direction will be left up to the judgment of our production team.
- Invoice and any attachments detail all direction. We will complete your order as described on the invoice and any attached documentation. Our conception of the project, including directions, instructions or ideas sent to us will be described on the invoice and any attachments. Once you receive a copy of said invoice, it is essential that you carefully read every section of it, including any attachments, to ensure it accurately describes the work you’d like us to complete. In the event that you feel the invoice is inaccurate, do not submit a payment; instead, contact the project manager and they will make the necessary amendments to it. Paying for your invoice is a tacit agreement that the invoice correctly describes the work you would like us to perform. In the case of any inconsistency between verbal or written communication, the invoice and any attachments will take precedence.
- Review period. Upon completion of the project, you will receive an email containing a link and password to view and download the Content. We allow up to 10 days for you to provide us with feedback regarding the delivered Content. If after 10 days we have not heard from you, your order will be considered closed and your Merchandise will be shipped back, donated, or discarded, as you have requested and indicated on the project invoice.
- Reshoots and edits. During the review period of a project, you may contact us to request changes to the Content, including reshoots, edits, or additional photos. Upon request, we will reshoot or edit photos free of charge under the following circumstances:
- Work not completed as specified on the invoice and accompanying shot list. If we make an error and deliver work that is not correct as specified on the project invoice and its accompanying shot list, we will reshoot or edit the Content, as needed, to correct the error.
- You request images to be edited. If you notice Content that you’d like us to touch-up, we will be happy to perform one (1) round of editing, free of charge, at your request to further adjust details such as color, tone, minor blemishes, and any other adjustments that can be made without reshooting the Content.
- Some requests made during the review period may require an additional charge. Examples include:
- Additional photos. If you request additional photos that were not included on your initial invoice, we will inform you of the costs and request the additional payment prior to completion of the work.
- Reshoots. If we’ve photographed images as they are described on the invoice, but you’d like to see alterations such as: different lighting, camera angles, arrangements, or anything else that requires them to be re-shot, then we may, at our discretion, quote an additional charge to cover the cost of reshooting these images.
At the end of production, the Content will be delivered to you through our Image Hosting Service. We will email you a link and password so that can view and download all the work we’ve completed for you. We contract with a third party vendor who manages the website and software that maintains our Image Hosting Service. While we do everything to ensure the availability, stability and security of this service, we cannot guarantee 100% uptime, or security against all attacks. You agree that we are not responsible for loss associated with the availability, security or confidentiality of the Content delivered through our Image Hosting Service. We recommend that you make your own backup copies of all the Content delivered to you in the event of data loss. We are not obligated to store or archive the Content for you. If we do store any of the Content as part of our Image Hosting Service, this shall be deemed a convenience only.
11. License and permitted use of Content
You may use Content we deliver to you in connection with your order, only after full payment has been submitted, for any permitted use that does not violate this agreement. The rights granted herein are subject to the prohibited uses outlined in Section 12. We hereby grant to you the following rights:
- Perpetual use. Because there is no expiration date on your rights to use the Content, you may effectively use the Content forever.
- Exclusive use. You have the exclusive right to use the Content. We will not license the Content to other parties, but will retain the right to use the Content for our own promotional publication and internal use.
- Worldwide use. There are no geographical restrictions on your use of the Content. You may use the Content worldwide.
- Unlimited use. Except as outlined in Section 14 (b) below, you may use and display the Content an unlimited number of times.
- Derivative works. You may modify, retouch, combine, crop, annotate, or otherwise edit and create derivative works from the Content. The Content contained within derivative works remains our copyrighted material and the terms and restrictions within this license also apply to those derivative works created by you or anyone else.
- Permitted uses include but are not limited to: other websites, online stores, online advertisements, email newsletters, video, film, television, printed advertisements, printed catalogues, product packaging, billboards, computer software, and mobile applications.
12. Prohibited uses
- Unlawful use. You may not use the Content in any illegal manner, including defaming or harassing any person. Content may not be used for pornographic purposes, nor may the Content be used in ways that violate the trademark, copyright, or other intellectual property of any other party.
- May not be used in a logo or trademark. Content may not be used as a part of, or incorporated into, any logo or trademark.
13. Copyright ownership & transfer
- Copyright ownership. All Content remains the copyrighted intellectual property of Wilkinson Media, Inc. No transfer of copyright or ownership in any of the Content is granted unless explicitly agreed to in writing by us.
- Transfer, and sub-licensing. You may not transfer or sub-license the Content to any other party, with the following exceptions:
Subcontractors. Your subcontractors may use the Content to achieve your final intended use for it. Some examples of this include but are not limited to: your website designer using and publishing the Content to your website; your printing company using the Content to print a catalog; your marketing company creating and broadcasting an advertisement featuring the Content. Your subcontractors may not use the Content for any purpose other than facilitating your intended end-use.
Your employer or client. If you are ordering our Services on behalf of your employer or your client then you may permit that entity to use the Content. If you permit your employer or client to use the Content, you certify that you have received authorization that they be bound to this entire Agreement. If such authorization has not been granted, then they may not use the Content.
- No claim of authorship. You may not claim you are the author of the Content. In any case where the author of the Content is specified it must be attributed as “Wilkinson Media, Inc.”
14. Intellectual property of third parties
- Intellectual property visible on Merchandise. In some cases, Merchandise you direct us to photograph, or props used in conjunction with that Merchandise, may contain trademarks, logos, artwork, or copyrighted designs that become visible in the finished Content we produce for you at your direction. By directing us to photograph Merchandise containing visible intellectual property, you certify that you either own, or have received explicit permission from the owner, to use any and all trademarks, logos, artwork, or copyrighted designs, visible on all of the Merchandise you have directed us to photograph. By using the Content, you certify that the Content and your use of the Content does not infringe on the intellectual property rights of any third party. You understand that it is your sole responsibility to obtain necessary permission to use any and all trademarks, logos, artwork, copyrighted designs, or other intellectual property visible within the Content.
- Stock photography and artwork. If stock photography or other artworks owned by third parties are incorporated into the Content we produce for you, we certify that this content has been paid for and/or licensed by us for use in the Content in accordance with the terms of service of the respective supplier. When printing Content containing aforementioned stock photography and artwork, the maximum number of printed copies that may be produced shall not exceed 500,000 print copies. This restriction does not apply to electronic displays, such as on a website.
We certify that we have obtained appropriate releases from any models depicted in the Content and that the Content does not infringe on any moral right, privacy right, or right of publicity of any model depicted, so long as the Content is used in accordance with Sections 11 and 12 of this Agreement.
16. No warranties
The Content is provided, to the maximum extent permissible by law, “as-is” with no warranties of any kind, either express or implied, including, but not limited to the warranties of merchantability or fitness for a particular purpose. We do not warrant or represent that the Content will meet your requirements or that the Content will be free of errors.
- Access and use of content. Unless noted otherwise, all materials on the Website, including text, images, logos, icons, photographs, and any other materials written or otherwise that are part of the Website (collectively, the “Contents”) are copyrighted property owned by PrincetonProductPhotography.com, one of its affiliates, or by third parties who have authorized their materials for use on our Website and are protected by U.S. and international copyright laws. U.S. and international copyright laws also protect the arrangement of the Contents of this Website and the method of presentation of these materials. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way, in whole or part, any of the Contents, the Website, or any related materials, except that we grant you non-transferrable, non-exclusive, limited permission to access Content and display this Website on your computer or device. This permission is on the condition that you do not modify the Content on this Website, that you keep intact any copyright or trademark notices, and that you accept the terms, conditions and licenses accompanying any Content contained within this Website.
- Website security Users are strictly prohibited from violating or attempting to violate the security of this Website, including but not limited to:
- Unauthorized access. Accessing data not intended for a user or logging into a server or account that the user is not authorized to access.
- Vulnerability scanning. Attempting to scan or test the vulnerability of the Website or any system or network associated with the operation of PrincetonProductPhotography.com.
- Interference. Attempting to interfere, without limitation, with service between the Website and any user, with the secure operation of the Website, or with the stability of the Website via means of submitting a virus to the Website, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” the Website.
- Spamming. Sending unsolicited emails, including promotions and/or other advertising of products or services.
- Accuracy. We make every effort to ensure the accuracy of all the information contained on this Website. However, we are not liable for typographic errors, pricing errors, omissions, or mistakes that may be present in the content of the Website. If you find an error on our website, please contact us so we can fix it.
- Linked Websites. This Website contains links to third party websites. We do not accept responsibility for any such links and do not endorse or monitor them for content. We shall not be responsible for any damage or loss sustained through the use of these linked websites or their services.
- Internet transmission problems and viruses. Due to transmission problems or technical difficulties with the Internet or this Website, it is possible that you may receive inaccurate, incomplete, or outdated copies of information from this Website. It is also possible for computer viruses or malicious software to affect this Website or be inadvertently downloaded from this Website. We shall not be responsible for any inaccurate or incomplete information delivered to you as a result of a technical or transmission problem. We are also not responsible for any damage caused by malicious software or viruses downloaded in connection with the use of this Website. We recommend you use appropriate commercially available antivirus software to help protect yourself from this type of attack.
18. Refusal of service
If we feel your project is not a good fit, we reserve the right to refuse service and decline the project.
You agree to indemnify and hold us and our employees, officers, and owners, harmless from any losses, including all attorney fees that may result from any claims you make that are prohibited under these Terms due to any Limitation of Liability or other provision. You agree to indemnify, defend, and hold us harmless against any losses, including attorney fees, which result from third-party claims alleging you did something that, if true, would be a violation of any of these Terms.
20. Limitation of liability
You assume full responsibility for any loss that results from your use of our Service or Content to the maximum extent permitted by law. We and our employees, officers, and owners, are not liable for any indirect, special, punitive, or consequential damages under any circumstances, including delays, even if they are based on negligence or if we have been advised of the possibility of such damages.
If any of these Terms are found to be unenforceable for any reason, such provision shall be modified only to the extent necessary to make the provision enforceable and all other Terms shall remain in full force and effect. If we choose not to act on a breach of these Terms for whatever reason, it does not constitute a waiver of our rights with respect to such breach or any subsequent breaches of these Terms.
22. Attorney fees
In the event of litigation, the prevailing party shall have the right to collect from the other party its reasonable costs and necessary disbursements and attorneys’ fees incurred in enforcing this Agreement.
21. Equitable relief
If you violate these Terms we may seek injunctive relief from the courts or other equitable relief.
You may not assign your rights under these Terms to any other party. However, we may assign our rights to any other entity or individual at our discretion.
23. Governing law
These Terms shall be governed and construed under New Jersey law as such law applies to agreements between New Jersey residents entered into and to be performed within New Jersey and without effect to any New Jersey laws regarding conflicts of law. Any action or proceeding arising from these Terms or your use of our Service or Content must be held in the State and Federal courts in Mercer County, New Jersey
24. Entire Agreement
These Terms of Service make up the entire Agreement and supersede all prior agreements, understandings, and representations.